Privacy Policy
At Hilycia, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to keep it safe. By using our website, you agree to the terms described below.
What Data We Collect
We collect various types of data to provide and improve our services, including:
- Personal Identification Information: such as your name, email address, mailing address, and phone number when you contact us or register on our website.
- Technical Data: including IP addresses, browser types, device information, and browsing behavior collected through cookies and other tracking technologies.
- Communication Data: records of your correspondence and interactions with our support team.
How We Use Data
Your data is used for the following purposes:
- To respond to inquiries and provide customer support.
- To operate, maintain, and improve our website and services.
- To send you important notices, updates, or promotional materials if you have opted in.
- To detect and prevent fraudulent activities or violations of our terms.
- To comply with legal obligations and enforce our policies.
Cookies
Our website uses cookies and similar tracking technologies to enhance user experience and collect technical data. Cookies help us:
- Remember your preferences and login details.
- Analyze site usage to improve functionality.
- Deliver tailored content and advertisements.
You can control or disable cookies through your browser settings; however, this may affect website performance and certain features.
Third-Party Links
Our site may contain links to third-party websites or services, including social media platforms like our official Social/X page: https://x.com/AirCanada. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure server and network infrastructure with encryption protocols.
- Access controls limited to authorized personnel only.
- Regular security assessments and updates.
Despite our efforts, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security but strive to minimize risks.
User Rights
You have the following rights regarding your personal data:
- Access: Request information about the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, where applicable.
- Restriction: Ask us to restrict processing under certain circumstances.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: help@http://hilycia.com
- Phone: +1 888-247-2262
- Address: 7373 Cote-Vertu Blvd West, Saint-Laurent QC H4S 1Z3, Canada
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with the effective date updated accordingly.